Privacy notice
What we record, and why.
This notice describes how this website and the training portal handle your information. It covers the enquiry forms, applications, the learner portal, machine bookings and certificate verification.
Who holds your information
5-Axis Precision, Rhino Park Road, Karen, Nairobi. Questions, corrections or removal requests: [email protected] or +254 756 959 607.
What this website collects
- Enquiries and applications. Your name, phone number, email address, optional employer or school, and the message you write, so admissions or a production engineer can respond and follow up.
- Portal accounts. Learner, trainer and administrator accounts hold your name, email, role, course enrolments, assessment and competency records, and certificates issued to you.
- Machine and lab bookings. The resource, date, time and purpose you enter, so the workshop can plan supervision and maintenance.
- Fees and payments. Invoices issued to you and payments recorded against them. Card details are not stored on this website.
- Certificate verification. When someone verifies your certificate, a 6-digit confirmation code is issued to you, stored for 15 minutes, and deactivated as soon as it is used or it expires.
What we do with it
Your details are used to answer you, run your training, keep your training and competency records, issue certificates employers can verify, and plan workshop resources. Enquiry history is kept so that any team member who picks up your file can see where it stands.
We do not sell your information, and we do not run advertising or tracking on this website.
Cookies
The website sets one session cookie when you sign in to the portal. It keeps you signed in as you move between pages and is removed when you sign out or close your session. There are no analytics, advertising or third-party tracking cookies.
Who can see your records
Authorised institute staff: administrators, your trainers, and management. Certificate verification shows only your name, programme, issue date and certificate code - never your contact details.
Keeping and correcting your records
Training records and certificates are kept as evidence of completed training and assessed competency - that is their purpose, so they are retained after a course ends. Enquiry and application records are kept while we work with you and afterwards for our history with you.
To correct or remove any record, write to [email protected] or call +254 756 959 607. We will confirm what we hold and act on reasonable requests.